Carolina Comas

Palma de Mallorca · c.comas.massot@gmail.com · +34 609 323 711

For more than 20 years I have grown and shared my experience in sales and team management. Focused on the customer journey and local marketing strategies, where the customer is the most important. The BEST RESULTS are generated in a DYNAMIC AND COLLABORATIVE work environment where the defined OBJECTIVES are clear. Dynamic and accomplished Real Estate Agent with three years of proven success in the industry. Specializing in assisting clients throughout throughout the entire home buying and selling process. Committed to delivering exceptional service, negotiating favorable deals, and ensuring smooth transactions for clients. Seeking new opportunities to further contribute my expertise and drive in the real estate sector.

Experience

Luxury Real Estate Agent

Palmer Alma Mediterránea
  • Assisted buyers in identifying and purchasing residential properties, matching their needs and preferences with available listings.
  • Conducted thorough market research and analysis to guide clients in making informed decisions on property investments.
  • Negotiated and finalized purchase agreements, ensuring favorable terms for clients and successful property acquisitions.
  • Facilitated smooth and efficient closings by collaborating with parties involved in the transaction.
  • Cultivated strong client relationships through effective communication, responsiveness, and a client-focused approach.
  • Marketing Plan and customer journey for Real Estate Listing and sales.
    • Ongoing

    Flagship Boutique Director

    Cottet Madrid

    Boutique based in Serrano

  • Luxury development in the field
  • Ensure achievement of sales turnover, UPT, KPI ́s and P&L
  • Budgets and forecast for sales, margin, staff professionalization
  • Develop and implement VM plans, oversee implementation of specific operational and strategic plans for individual stores.
    • 2018 - 2020

    Boutique Manager

    Cottet Palma de Mallorca
    • Management technical team
    • Team building
    • Optic business to change into Retail. Mission & vision focused in retail Marketing actions & strategy
    • VM
    • Budget & forecast
    • KPI ́s
    2016 - 2018

    Team trainer

    Montblanc
    • Luxury immersion development.
    • Team building
    • Team sales and customer service experience. Support and motivation.
    2014 - 2015

    Flagship Director

    Montblanc Barcelona
    • Management team +10people.
    • Events and marketing actions
    • P&L, UPT, KPI ́s
    • Team coaching from other boutiques. Budget goals reached.
    2011 - 2014

    City Manager

    Montblanc Palma de Mallorca
    • Ensuring efficient operation.
    • Negotiation and collaboration with ECI Customer service initiatives
    • Monitor and control inventory at each location Collect data and analyze reports
    • Decision-making
    • Review historical operations data and reports Identify areas for improvement
    • Collaboration with sales and marketing departments Analyze weekly reporting ensuring KPI ́s
    • POS Optimization
    • Organization of actions focused on objectives. Implementation of business policy.
    1994 - 2011

    Education

    Communication Degree

    UNIR

    Middle management

    Balearic Tourism School.

    Idiomas

    Spanish · English · Catalan

    Other

    • 2020 – Marketing Management
    • 2015 – Sales management and marketing. IMF
    • 2014 - Expert course in e- commerce & e-marketing · UOC
    • 2013 - Journey to Leadership. Montblanc Academy.
    • 2012 - Management skills. Euroformac
    • 2012 - Communicative Skills in Business I and II. ESBL
    • 2011 - CRM / Clienteling. Virada BCN
    • 2009 - Specialization of sales in the world of luxury. Montblanc BCN 2008 - Dynamic sales teams, coaching and leadership. MRC Int.

    Skills

    HARD SKILLS
    • Monitoring
    • Negotiation
    • Planning
    • Marketing
    • Sales
    SOFT SKILLS
    • Positive attitude
    • Problem solving
    • Team player
    • Leadership
    • Time management
    • Resilient
    • Assertive
    • Communication

    REFERENCES

    Available on request

    Hobbies

    • Sports
    • Music
    • Tv
    • Series
    • Photography